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Center for Public Service

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Blog

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October 9, 2025

Performance Management Plan to Enhance Data-Driven Budget Decisions

The overall goal of the project was to develop a comprehensive performance management plan to augment data-driven budget decisions within Multnomah County’s Central Budget Office. The report “Performance Outcome Framework” is an organizational document to define, illuminate, and measure the outcomes of…
October 9, 2025

Indicator Development for 2030 Regional Waste Plan

Metro is a regional government serving over 1.7 million residents in Clackamas, Multnomah, and Washington counties. Part of Metro’s portfolio is planning and overseeing the region’s solid waste system. The 2030 Regional Waste Plan (RWP) is a vision for the solid waste system and a blueprint for achieving that…
October 9, 2025

Oregon Health Authority Provider Engagement Plan

To determine the reasons for, and barriers that prevent, providers actively participating in the Medicaid network with the Oregon Health Authority. This includes provider network adequacy, retention, recruitment, and communication strategies that are and are not working.
October 9, 2025

Bureau of Technology Services Unified Project and Portfolio Management Intake Process

The Bureau of Technology Services (BTS) serves as the City of Portland’s in-house information technology service provider – supporting the technology needs of over 7,000 City employees and hundreds of thousands of community members seeking digital access to City Services.
October 9, 2025

Innovators: Process Improvement Program|Review & Structuring of Innovators Training Curriculum

There are three main goals for this project: 1) develop a training curriculum that centers equity and support to employees; 2) ensure that all employees are informed on the availability of the training program and feel welcomed; and 3) create an ongoing assessment of Metro’s efforts towards innovation,…
October 9, 2025

OHA Rules Community Engagement Project

The goal of this project is to get feedback on Oregon Health Authority’s (OHA) Medicaid Administrative Rules Community Engagement practices, find ways to improve engagement, and give OHA recommendations on their engagement process.
October 9, 2025

Nehalem Bay Health District Engagement Plan

In early 2024, the Nehalem Bay Health District (NBHD) received a grant from the Oregon Community Foundation to develop plans to engage members of their community who have traditionally been excluded from public decision-making. Though not a direct service provider, the NBHD recognized that it has a significant…
October 9, 2025

Livewell Understanding the Scale-Up Context and Challenge

This is the first of three reports between now and March of 2021 addressing the strategic planning opportunities and action steps for scaling-up the LiveWell Method™ (LW) throughout Oregon’s 600+ assisted living and residential care facilities (ALFs and RCFs). The LW website (https://www.livewell-oregon.com/)…
October 9, 2025

Beaverton Sister Cities Program Strategic Plan: 2014-19

With guidance from Portland State University’s Center for Public Service, the board participated in a strategic planning effort involving the review of stakeholder feedback, full board discussions and small group work sessions, resulting in a five-year strategic plan as reflected in this final report.
October 9, 2025

Nehalem Bay Health District State of the Community Report: Strategic…

The purpose of this report by The Nonprofit Institute (NPI) at the Center for Public Service at from Portland State University is to provide the draft data and analysis conducted as part of the Nehalem Bay Health District (NBHD) planning process. This draft report reflects data gathered as of March 4, 2019. …
October 9, 2025

Lane County Strategic Plan 2018-2021

Strategic planning in Lane County is similar to other communities in that the process is evolutionary. As the organization learns what works and what does not, it adapts and changes. In part, this is because as objectives are achieved, the County and community changes. This plan builds upon previous efforts…
October 9, 2025

A Literature Review of the Beneficial Use of Dredged Material and Sediment…

Dredged sediment has a contradictory nature that challenges management: it is a valuable resource in some locations and an unwanted nuisance in others (RSMW, 2013). Nationwide, the US Army Corps of Engineers (USACE) dredges 300 million cubic yards (CY) of material annually to maintain the nation’s navigation…

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